Root Cause Analysis - RNR Consulting

Root cause analysis (RCA) is a method of problem-solving used to investigate known problems and identify their antecedent and underlying causes. While the term root cause analysis seems to imply that issues have a singular cause, this is not always the cause. Problems may have a singular cause, or multiple causes stemming from deficiencies in products, people, processes or other factors.

When is Root Cause Analysis Used?

Root cause analysis is implemented as an investigative tool in a variety of industries. Engineers and product designers use an RCA technique known as failure analysis to proactively evaluate what conditions might cause a product or project to fail.

For IT organizations, root cause analysis is a key aspect of the cyber security incident response process. When a security breach occurs, SecOps teams must collaborate quickly to determine where the breach originated, isolate the vulnerability that caused the breach and initiate corrective and preventive actions to ensure the vulnerability cannot be exploited again.

Root Cause Analysis Tools and Techniques

While the general process for root cause analysis remains consistent across industries, investigators differ in the tools and techniques that they use to get to the underlying source of a problem. Even security operators who can automate much of the RCA process with security analytics applications must be familiar with methodologies of root cause analysis to accurately interpret the causes of security events.

What We Deliver ?

It’s an important practice that gives organizations visibility into real-world threats to your security. As part of a routine security check, penetration tests allow you to find the gaps in your security before a hacker does by exploiting vulnerabilities and providing steps for remediation.